Refund policy

 

Refund and Returns Policy

Thank you for shopping at IVtoGo/Cascade Biological LLC. If you’re not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the date of purchase. Your item needs to have the receipt of proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you on the status of your refund. If your refund is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be refunded your shipping costs for returning the item. If you receive a refund, your original cost of shipping will be deducted from your refund.

Contact Us

If you have questions on how to return your item, contact us at sales@ivtogo.com.